The ADL Difference

What makes ADL stand apart from its contemporaries? What makes us different?

Customer Service.

Yes, other company’s have Customer Service Departments, but ADL has a Customer Service mentality.

ADL doesn’t put you in a phone system where a robot asks you a series of questions designed to keep you from speaking to a real person. We talk to you. We get to know you. We get to understand what your medical product needs are.

ADL combines personal customer service with up-to-date technologies and efficiencies to ensure your product is correct, appropriate for your medical needs, and delivered to your doorstep on time.

We have access to thousands of medical supply products and have fulfillment centers across the state and country.

We also utilize VerbalCare® – a state-of-the-art communication platform that lets you download a free app onto your smartphone or tablet where you can communicate with us on the go! Moreover, you can sign documents, send images, such as an insurance card, all on your phone or tablet. It is HIPAA compliant and fully encrypted – protecting your vital healthcare information.

In short, ADL recognizes that the best way to provide healthcare is to make it personal. Our people are a highly trained, professional group, but we also see and hear you as a person, first.

Give us a call today and find out for yourself:  916-624-0900 or toll free @ 800-564-1535